About TSIA


Company Core Values

We are open, honest and supportive.

We operate as One Team, actively helping our members change the world.

Our families and our welfare come first.

 

A Message from TSIA’s President and CEO, J.B. Wood:

Words are not enough. We can and should act as people, a company, and an industry without prejudice. I intend to go further than I ever have to ensure both those statements are true and in practice. It also includes providing support to the movement with our words. But what keeps going around in my head is: Words are not enough. And my personal actions and those of TSIA are not enough.

 

TSIA’s Diversity Statement

As a research institute, we believe the best insights come from being challenged by the most diverse perspectives. At TSIA, we are committed to business practices that allow all dimensions of diversity to influence and accelerate the success of our members, our employees, and our shareholders.

 

Get to Know Us

Let TSIA show you the proven path to increasing your revenue or margin and 
achieving your top business goals.

 

The Technology Services Industry Association (TSIA) is the world's leading research organization dedicated to helping technology companies achieve profitable growth and solve their top business challenges. Services, Sales, Product, and Channel organizations at technology companies large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, and exceptional peer networking opportunities.

By becoming a member, you’ll receive expert guidance you need to make informed business decisions, overcome challenges, and achieve your desired outcomes.

 

Why We Do What We Do

TSIA gives you the facts you need to get ahead.

We're a group of data fanatics dedicated to helping technology companies optimize every service touchpoint across the engagement lifecycle, uncovering the best ways to unlock profitable growth. When it comes to gathering only the most accurate industry data and relevant insight, TSIA does the heavy lifting so you don’t have to.

TSIA Research Team +

Our team of dedicated research executives stay current on the latest industry trends to provide you with the data-driven insight you need to advance your business.

Meet Our Researchers

 
TSIA Senior Leadership Team

With their collective years of technology and services industry experience, our senior leadership team works together to make TSIA what it is and create the best experience for our members.

Meet Our Senior Leadership

How We Guide You to Success

When it comes to getting the most from your TSIA membership, your dedicated member success manager is with you every step of the way with the latest resources, coordinating key TSIA programs, and making sure you’re on track to achieving the outcomes you want.

About Membership

 

Contact Us

Fill out this form to send us a question about our research or simply drop us a line.

 

Our Offices

TSIA Headquarters
17065 Camino San Bernardo, Suite 200
San Diego, CA 92127
Tel: 858-674-5491

Northern California Office
50 University Ave., Suite 130
Los Gatos, CA 95030
Tel: 408-354-7136