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Across the technology industry, product revenue growth rates are flat to declining while services revenues are on the rise.
Customers are choosing to consume their tech on a subscription basis as part of new “as-a-service” models, and if you think your traditional product-centric technology company is immune to the rise of as-a-service offers, you’re fooling yourself.
This is why the technology industry’s leading companies have begun changing their business models to focus less on products and be more about services and customer outcomes.
Taking on Managed Services deals typically requires:
Sr. Director, Managed Services Research, TSIA
Publish Date: March 4, 2020
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