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Vanilla Forums, with cooperation from Qualtrics XM, will be presenting a case study.
The Qualtrics XM Community forum includes some of the most prolific Qualtrics users in their fields. The forum provides a place to discuss projects and trade tips and tricks, and enables networking with other users.
Qualtrics, a TSIA member, is a leader in customer experience and creator of the experience management category. In this webinar, they will share how, and why, they created a world-class online support community by empowering their customers, listening to the data, and adopting an iteration mindset.
Attendees will learn:
Distinguished VP, Technology Research, TSIA
Head of Community, Vanilla Forums
Managing Editor, Digital Support Experience, Qualtrics
Publish Date: September 24, 2020
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