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Based on TSIA's Support Services benchmark metrics, we truly believe customer experience is the new battleground, and Support will become part of that competitive battle with the opportunity to become a key differentiator.
Vice President, Support Services Research, TSIA
Director, Support Services Research, TSIA
Publish Date: January 29, 2020
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.