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Professional Services

Get Professional Services Research and Advisory with TSIA

Are you looking to drive company growth and customer success in your Professional Services organization? As a TSIA member,
gain access to professional services best practices, benchmarking data, industry trends and insights, and advisory services.

Top Professional Services Challenges

Here’s a look at the top business challenges we’re currently helping our Professional Services members solve:

Optimizing and aligning professional services strategy
Optimizing the professional service business model
Improving professional services pricing
Effective resource management
Expand to see more business challenges we can help you solve+

TSIA Can Help

Learn more about how TSIA can help you, your Professional Services team, and your partners drive profitable growth. 

Experience Our Professional Services Research

Get a glimpse into our vault of board-ready data insight, thought leadership, best practices, and
trends in professional services.

TSIA’s Professional Services research is backed by over one million data points, and covers topics like charter alignment, resource management, pricing, key metrics and KPIs, utilization, partner management, project quality, organizational models, and more.

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Professional Services Compensation

View compensation data, both base salary and on-target earnings, captured in the PS Compensation Study.

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Professional Services Variable Compensation Mix

View data from the PS Compensation Study around the components that make up variable compensation for PS roles.

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Professional Services Utilization Activity

View data around PS utilization and activity benchmarks captured in the PS Compensation Study.

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Professional Services Variable Compensation

View variable compensation data captured in the PS Compensation Study.


Aligning for Professional Services Success

Join us for TSIA’s best observations and guidance on how to align for professional services success.

Research Report

The PSO's Guide to Charter Alignment

This ebook provides a step-by-step approach to aligning your professional services (PS) charter with overall business objectives. Having an aligned . . .

Research Report

10 Key Practices of Successful PS Organizations

This report highlights the 10 key practices of successful PS organizations.

Research Report

Professional Services Market Rates Study Highlights

One professional service pricing metric you should be monitoring is market rates. Download the TSIA market rates study highlights!

Research Report

Professional Services Pricing Guide

Professional services orgs get a lot of sales push back when it comes to pricing. Should you be giving your services away for free?

Research Report

Top Six Steps for Defining and Tracking Utilization

Steps to define and track billable utilization for professional services organizations for a productive consulting staff and increased margins

Research Report

Achieving Extreme Project Performance

Although dropping margin dollars to the bottom line is an important goal, there's more to project performance than profit.This 6-page paper . . .

Research Report

Professional Services Compensation: 2017

This DataView summarizes the key compensation trends as identified by the 2017 Professional Services Compensation Study.


Attend a TSIA Conference

TSIA conferences offer extensive insight and actionable takeaways for those in the professional services community. Learn more about effective strategies and cloud based technology offerings to optimize your PMO, including:

  • Best practices in professional services partner identification and enablement
  • Engineering professional services offers to maximize customer value and outcomes
  • Optimizing professional services for XaaS
Bo Di Muccio speaking at TSW

Experience Our Community

Join our community of professional services leaders.
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Meet Our Professional Services Research Expert

Bo Di Muccio, Ph.D., is TSIA’s distinguished vice president of professional services research and vice president of TSIA advisory delivery. He works closely with member companies to deliver research and advisory programs focused on professional services delivery, pricing, and utilization.

Learn more about Bo.


Professional Services Advisory Board

This elite group of professionals advises TSIA on how to best deliver relevant programs, research, and events to members.

Diebold Nixdorf

Michele Riley
VP, Professional Services, North America


Chris Scalia
SVP, Professional Services


Manish Patel
Chief Operating Officer


TSIA Member Outcomes

Increasing professional services utilization and performance.

See the impact TSIA is making on the tech industry by helping professional services organizations improve their performance.