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TSIA has helped hundreds of companies navigate the last three economic downturns.

Here are 10 best practices we’ve identified to help you get ahead.

Read Now

A must-read for everyone in B2B tech!

 

For the Executive Who Owns

Company
Revenue Growth

TSIA can help you optimize revenue generating capabilities across business functions. The research practices that focus on these initiatives are:

Customer Growth and Renewal
Subscription Sales
XaaS Channel Optimization

Service and Delivery

TSIA can help you establish, evolve, scale, and optimize your service and delivery organizations and business models. The research practices that focus on these initiatives are:

Customer Success
Field Services
Professional Services
Education Services
Managed Services
Support Services

Success of the
Offer Portfolio

TSIA can help you with the development of both technology and services offer portfolios. The research practices that focus on these initiatives are:

Service Offer Management
XaaS Product Management

In addition to the research practices listed above, TSIA also offers validated insights on industry trends, consumption and data analytics, and investing in technology to improve your end-to-end customer experience.

Experience Our Research

Get the data-driven insight you need to make informed decisions on how to transform your business and achieve measurable results.

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Research Report

The State of XaaS Partner Channel Optimization 2021

The impact of value realization and business outcomes sales and adoption approaches that vendors leverage with their partner channel ecosystem.

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Ebook

The Building Blocks of Renewal Sales

Organization strategy for renewing recurring revenue.

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Research Report

Expand and Renew

This report looks at how to maintain and grow revenue without additional sales and marketing budgets.

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Research Report

Professional Services Market Rates Study

One professional service pricing metric you should be monitoring is market rates. Download the TSIA market rates study highlights!

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Research Report

TSIA Field Services Benchmarking

This report explains the critical role the TSIA Field Services Benchmark process can play in driving organizational transformation.

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Data View

Innovative Environments

This Datapoint looks at how innovation is measured and asks the question: Do you consider your business a learning organization?

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Data View

Changing Value Propositions

This report looks at how value propositions are expected to change due to COVID-19.

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Research Report

TSIA Education Services Benchmarking

This report provides details on TSIA's current benchmarking methodology for education services.

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Research Report

TSIA Managed Services Benchmarking

This report explains the critical role the TSIA Managed Services Benchmark process can play in driving organizational transformation.

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Research Report

TSIA XaaS Product Management Benchmarking

This report explains the critical role the TSIA XaaS Product Management Benchmark process can play in driving organizational transformation.

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Research Report

Strategic Planning for Post-Pandemic Advantage

A look at the long-term viability of post-pandemic pricing and customer engagement actions.

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Data View

Services-Generated Leads

TSIA DataPoint that looks at the effect of services-generated leads.

 
 
 
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TSIA’s Tech Conferences

TSIA technology and services conferences take place semiannually. Join us and collaborate with leading tech companies where you can learn how to respond to today’s technology and services challenges.

 

Experience Our Community

Our thriving community of 40,000 technology and services leaders rely on TSIA insights every day.

 
 
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